MAKING A DIFFERENCE: WHY DEALERS LOVE TO WORK WITH DYNACO

MAKING A DIFFERENCE: WHY DEALERS LOVE TO WORK WITH DYNACO

Spoiler alert: there’s no simple, single answer as to why our dealers love to work with us. As Ann Deschamps, Dynaco Sales Manager in Belgium and the UK proudly explains, it’s about so much more than our product range. It’s about the tools we offer, the trainings we give, the support we provide. All of these ingredients help us create meaningful, long-term relationships with our partners that go above and beyond a conventional client collaboration. In 2023, there are more reasons than ever to love working with us. If you’re curious to find out what they are, keep reading! 

Where others see customers, we see partners

At Dynaco, we understand that we wouldn’t be where we are today without the help of our dealers. That’s why we treat all our dealers as partners. They are part of the Dynaco family, and we do everything we can to help them grow. Our partners have access to our complete range of high-quality products, state-of-the-art configurator, innovative sales platform and technical and sales trainings on request. Of course, our customer support-team is always ready for technical questions and troubleshooting issues. 

The most complete range of products available

Over the past 35 years, Dynaco has grown from a small Belgian company with a limited range into an international brand known for its extensive, high-end product portfolio. Regardless of what our partners are looking for, we have a solution. From flexible interior high-speed doors to large exterior wind resistant high-speed doors. From rigid high-speed doors to our complete range of sectional overhead doors. With the new Dynaco D-211, we even have an entry-level door that helps our partners stay competitive. It goes without saying that we offer spare parts and maintenance for every single door in our range. 

"With solutions that help you save energy and doors that don’t compromise on safety, Dynaco truly is the safest choice for dealers."

• Ann Deschamps, Dynaco Sales Manager Belgium & UK

Tools to help you stay ahead

In a market where progress never stops, Dynaco’s dedicated sales colleagues ensure that dealers receive regular updates about the latest product developments. Our partners also have permanent and easy access to our product brochures and manuals through Hive CPQ, an intuitive configurator. This state-of-the-art tool allows them to make quotes at any time of day, without having to wait for a reply from customer service. Within minutes, our partners can create custom and detailed quotes on the spot to send to their end customer. A valuable tool that helps them save time and stay always ahead. 

Dynaco at your fingertips 

Showpad is another excellent innovation that makes a world of difference for the daily workflow of our partners. The leading sales platform includes everything Dynaco has to offer, replacing countless paper brochures with a single, user-friendly app. Product information - including photos, videos and presentations - can be shown on the spot or sent to the client. There’s an added benefit too: our partners and sales colleagues can see exactly which products were viewed by their customer, how long they stayed on a particular product and how many times they revisited the link, key insights that help sales.

Welcome to the Dynaco Academy

To help our dealers get a grip on the latest technology, Dynaco offers advanced technical training at our factory in Moorsel. Here, we help our partners understand the theory and put it into practice. Together with our customer support team, our partners discover the technical aspects of our doors and learn how to install and program a high-speed door. They also discuss troubleshooting, maintenance and how to solve common technical issues. Dynaco also offers sales trainings, where our partners can discover the products firsthand in the showroom, view samples and learn the key selling points. Our trainings are a great opportunity to answer questions on the spot and create meaningful connections that open the door to more opportunities.  

"The added value of Dynaco in one sentence? High-quality products and support that make a difference and result in long-term partnerships.” 

• Ann Deschamps, Dynaco Sales Manager Belgium & UK

Making a difference for our partners 

It’s no secret that our dealers help us stay Always Ahead. At Dynaco, we do everything we can to help them grow. When we receive a request for maintenance or installation from a local client, we match that request with the right dealer for the job. To give our partners every chance of succeeding, we never sell directly to final customers but send leads to our local partners. And if they have trouble convincing the customer, we will happily go the extra mile to help them to make it happen. At the end of the day, all of us at Dynaco will do what it takes to make a difference for our partners. Because when they grow, we all grow together.